GLENN J. HANSEN has been BPA's president and chief executive officer since August 1999. Mr. Hansen began his career with BPA as an auditor in New York in January 1980. He was promoted to manager of market comparability programs in August 1982, and was named Eastern region manager seven months later. In January 1985, he became manager of the Western region, opening BPA's Los Angeles office. He was appointed vice president in 1986, and the following year was named to head the Midwest region office, based in Chicago. In January 1990, he returned to the New York office to become senior vice president, auditing. Mr. Hansen is a magna cum laude graduate of John Jay College of Criminal Justice, with a bachelor's degree in planning and administration. Prior to joining BPA, he was an officer with the U.S. Customs Service, working in drug interdiction and cargo theft squads on the international borders in New York airports and shipyards. He began his professional career as an assistant director of government funding for Boy Scouts of America.

PETER D. BLACK is BPA's senior vice president, business development. In this role, he oversees new business development, international operations, continuing education programs and communications activities. Prior to being promoted to senior VP in October 1994, Mr. Black had been vice president of marketing services since September 1991, when he returned to BPA from Official Airline Guides, where he was a sales manager. A graduate of the University of Dayton, he first joined BPA as an auditor in June 1976, and was promoted to marketing services supervisor in December 1977 and to manager in November 1979.

RICHARD J. MURPHY has been senior vice president, auditing since August 1999. He began his career with BPA in New York, as an accounting supervisor, in February 1992. He was promoted to accounting manager in June 1992, and named controller in September 1993. He managed the eastern region audit operation from January 1995 through December 1996. In December 1996, he was named general manager of the Midwest region, based in Chicago. On January 1, 1998, was named vice president/general manager of the Canadian Circulations Audit Board (CCAB) division, based in Toronto. Prior to joining BPA, he was an auditor with Futter, Popper & Company, certified public accountants. A graduate of St. John's University, he is a licensed CPA in the state of New York and a Certified Information Systems Auditor.

DOREEN CASTIGNOLI joined BPA in November 2001 as the director of human resources. She was promoted to vice president, human resources in July 2002, and to senior vice president, finance and administration on October 2005. In this position, she currently oversees human resources, accounting, information services, information technology and office operations. Prior to joining BPA, she served as a management consultant specializing in the human resources area. Her more than 24 years of business experience includes holding executive positions in finance and human resources for two Inc. 500 companies. Ms. Castignoli holds a master of business administration degree from Sacred Heart University and a bachelor of science degree in economics/political science.

DOREEN CHAN has been General Manager, BPA Asia Pacific region since June 2004. She is responsible for the business development, sales and marketing in Asia Pacific. She began her career with BPA Worldwide in New York as an auditor in 1997 and became electronic auditor in March 1999. She was promoted to manager, Electronic Auditing in July 2000. In March 2001, she was named Asia Pacific regional manager and relocated to Hong Kong to open BPA’s first office in Asia. In June 2004, she was responsible for implementing the relocation of the Asia Pacific regional office from Hong Kong to Beijing, China, where she is now based. Ms. Chan is a graduate of Baruch College, the City University of New York with an MBA degree in International Marketing, and a graduate of Brooklyn College, The City University of New York with a Bachelor degree in Computer and Information Science. Prior to joining BPA Worldwide, she was a market researcher with New York Mercantile Exchange.

RUSSELL HADERER has been Senior Vice President - Chief Quality Officer since March 2009. His responsibility covers all member relations managers, the internal audit / quality control department, confirmations department, promotions and publicity concerns. Russ and his teams will also provide support whenever there is a need to establish an audit plan for emerging markets around the world. He joined BPA as an auditor in March 1994, and in September 1994, was named National Service Coordinator, Consumer and Continuous Audits. He was promoted to Regional Manager of the Midwestern Region in December 1995 and relocated to Chicago. In September 1996, he was named Manager of the Southern Region. He relocated to BPA’s London office in August 1999 where he became Director, Audit Operations. In January 2000, he was promoted to Director and General Manager, UK. Most recently he served as Vice President, Member Relations - International Operations since July 2005 where his responsibilities included all administration, marketing, and audit operations for the Western Region of the US, management of the US-based Member Relations Managers and all international operations outside of North America. He is a graduate of California State University, Fullerton (1993) where he earned his B.A. degree in International Business with emphasis on International Marketing, International Finance and Spanish. He was recognized for high achievements and placed on the President’s List and earned a place on the Honor Society for International Scholars.